Printed Camouflage Vinyl: All printed camouflage vinyl products purchased are custom manufactured to a specific order and are not returnable or exchangeable. Please take special care to order carefully and completely. We always recommend purchasing samples before making a larger purchase; samples are available here at CamoWraps.com. Ask all questions before placing an order. When buying one of our products, please note that the item is being sold as described. No changes or alterations to the item (except in the case of color/finish prior to shipment) can be made at any time and will not constitute grounds for a return. All printed products are final sales and are not eligible for return.

Alterations and Warranty Claims: Products that are altered from their original state are not valid for warranty claims, such as laminating or applying any changes to the finish of the camouflage wraps. CamoWraps® will always try their best to assist with claims, but nothing is guaranteed as we will file the claim with the manufacturer and speak to the necessary representatives to attempt resolution.

International Orders: Manufacturers do not offer warranties or replacements for products shipped outside of the United States. Because of this, all sales are final for international transactions. CamoWraps® does not take responsibility in cases where there is a defect or product failure.

Defective or Incomplete Orders: CamoWraps® will replace or exchange products only if they are deemed to be incomplete or defective by a company representative. All products are quality-assurance checked for flaws and completeness prior to shipping. You must inform us about incomplete orders, defects, shortages, and/or exceptions within 14 days of receiving your order. There are absolutely no replacements, exchanges, or refunds issued after the product is installed.

Color or Pattern Match: Please note that products are produced in different lots/batches, therefore, we cannot guarantee a color or pattern match if multiple rolls are ordered for the same project or to repair damaged material from an existing wrap. CamoWraps® and our partner manufacturers are always making changes and improvements to provide you with the highest quality products. We do not guarantee any application of our films. We are here to help if you need tips on installation, but we cannot be held responsible for installation failure.

Claim Process: If a claim needs to be filed for a product, it must be sent back within the time frame specified by the manufacturer, typically 30 days max. If this time frame has been exceeded, CamoWraps® is not able to issue a replacement. Claims will require photos and the material to be returned so the manufacturer can test it. Please understand that most manufacturers do not issue a refund for granted claims, instead, you will receive a credit that you can use toward a future order from CamoWraps® for any product desired. Credits issued for claims must be used within 6 months from the date they are issued. Once this time frame has passed, we will not be able to honor the credit. We are not held accountable for any film that is not handled according to this procedure. Additionally, CamoWraps® is not responsible for labor costs, and manufacturers typically do not compensate labor costs. Shipping is nonrefundable.

Order Errors and Shipping: CamoWraps® will not be liable if you order the wrong product. If you receive a product that does not match the description, please contact us immediately, and we will resolve the issue. For any shipment that is refused or returned due to an incorrect address provided by the customer, you will be responsible for fees associated with re-shipping the package. Shipping costs are not refundable. We will issue a full refund for the product when your return meets these guidelines. Shipping costs will only be credited in instances where the return is a result of our error.

Tools/Accessories: You have a 30-day window from the date of receipt to return an item. To be eligible for a refund, the product must be returned unopened and unused. You are responsible for covering all shipping costs associated with the return, which is nonrefundable. Upon approval of your return and receipt of the item, we will promptly process the refund, minus all shipping costs paid by CamoWraps®, to your credit card or original method of payment. Please note that certain items may be subject to a restocking fee